About
Welcome to CNI! Established in 1993 as an Ohio-based company, we were formed through a collaboration of 17 Ohio independent local exchange companies (ILECs). Today, after 20 years of service, CNI has grown its ownership base to 21 ILECs and one electrical cooperative. While still based in Ohio, we have extended well beyond our local service providers, to communication providers located throughout the United States.
CNI's ability to provide the highest quality communication offering to local providers is found in the company's commitment to operate its network and service with integrity; and to be an early adopter of new and innovative voice, video and Internet access and data applications. CNI's commitment to local communication providers is stronger today than ever. CNI has invested in IPTV infrastructure to deliver HD and SD video over our regional fiber network. In order to ensure the reliability of voice offerings, CNI has added Quality of Service (QoS) and Quality of Experience (QoE) metrics to its traditional voice and IP voice service offerings. Customers of CNI, and its partners, receive the added benefit and peace of mind knowing the services they receive are monitored and supported 24/7/365 by CNI's Network Operation Center (NOC) and call center. CNI's NOC and call center is located in Wapakoneta, Ohio, and is staffed 24/7/365 with experienced and knowledgeable subject matter experts.